Privacy Policy

1. Identification of the Data Controller

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation or “GDPR”) and Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights (LOPDGDD), the User is informed that:

• Data Controller: León Lockers, Sociedad Limitada (hereinafter, “León Lockers, S.L.”)
• CIF: B75771055
• Registered Office: C/ Mariano Domínguez Berrueta, 11 – Bajo – 24003 – León (Spain)
• Contact Email: info@leonlockers.com
• Website: https://leonlockers.com/

Accessing or using the services or contents of our website implies acceptance of this Privacy Policy.

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2. Purposes of Processing and Legal Basis

At León Lockers, S.L., we process the personal data provided by the User for the following purposes:

1. Handling inquiries and customer service
   • Responding to requests for information and/or inquiries made by Users through contact forms, email, or other enabled means.
   • Legal basis: The User’s consent when filling out and submitting inquiries, as well as the legitimate interest in responding to them.
2. Provision of locker and storage services
   • Processing the contracting and provision of services offered by León Lockers, S.L.
   • Managing billing, payments, collections, or any other administrative and commercial aspects arising from the contractual relationship.
   • Legal basis: The execution of a contract or the application of pre-contractual measures.
3. Commercial or promotional communications (if applicable)
   • If the User expressly authorizes it, their email address or other contact details may be used to send newsletters, promotions, and updates related to León Lockers, S.L.
   • Legal basis: The User’s express consent.
4. Compliance with legal obligations
   • Maintaining accounting and tax records, as well as responding to possible requests from competent authorities.
   • Legal basis: Compliance with legal obligations applicable to León Lockers, S.L.

Under no circumstances will automated decisions be made based solely on automated processing that produce legal effects or significantly affect the User.

Use of Data for Research or Statistics:
In some cases, personal data may be used for research or statistical purposes. In such cases, the data will be anonymized to ensure that individual users cannot be identified.

Video Surveillance (Physical Location):

• Purpose: To ensure the security of the facilities and the property and people within them.
• Legal Basis: Legitimate interest (Art. 6.1.f of the GDPR), as video surveillance is necessary to prevent theft, vandalism, or other incidents that may affect the integrity of the premises or users.

Use of Social Media: León Lockers, S.L. may interact with users through social media. The personal data processed on these platforms is subject to the privacy policies of each social network. We recommend that users review these policies before interacting with us on social media.

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3. Categories of Personal Data

Depending on the services requested or used by the User, León Lockers, S.L. may process the following categories of personal data:

• Identifying data: Name, surname, ID/NIF, postal address, email address, phone number, or other contact details.
• Transaction data: Order history, payments, invoices, products/services contracted.
• Website usage data: IP address, device type, browsing data (cookies and similar technologies), always in accordance with the provisions of the Cookies Policy.

The User guarantees the accuracy and truthfulness of the data provided and is responsible for communicating any changes to it.

Processing of Minors’ Data:
León Lockers, S.L. does not collect or process personal data of minors without the prior and verifiable consent of their parents or legal guardians. If a minor has provided us with data without such consent, we ask parents or guardians to contact us to proceed with its deletion.

Video Surveillance Images:
If you access our facilities, your image may be recorded by security cameras installed for protection purposes. These cameras only capture the interior area of the premises and its access points, avoiding public spaces as much as possible. The images are treated confidentially and protected with appropriate security measures.

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4. Data Retention Periods

León Lockers, S.L. will retain personal data for as long as necessary for the purpose for which it was collected and while there is a commercial, contractual, or inquiry relationship with the User. Once the relationship or inquiry is concluded, the data will be blocked for the periods required by law to address potential liabilities arising from the processing, after which it will be permanently deleted.

Retention Periods (Video Surveillance):
Video surveillance recordings will be retained for a maximum of 30 days, unless it is necessary to retain them longer for the investigation of a specific incident or to respond to a judicial or police request.

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5. Data Recipients

1. Transfers to third parties
   • Data may be disclosed to public authorities and administrations (e.g., Tax Agency, tax authorities) when required by applicable law, as well as to financial institutions for the management of payments and collections.
   • Personal data will not be transferred to other third parties unless required by law or with the User’s express consent.
   • In the event of an investigation or compliance with legal obligations, images captured by video surveillance cameras may be disclosed to the competent authorities.
2. Data Processors
   • For the proper functioning of the services, León Lockers, S.L. may hire providers acting as Data Processors (e.g., hosting providers, email marketing platforms), with whom confidentiality and data processing agreements are formalized in accordance with applicable regulations.

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6. User Rights

The User may exercise the following rights regarding their personal data:

• Right of access: To know what personal data we process and how.
• Right of rectification: To request the correction of inaccurate or incomplete data.
• Right of erasure (right to be forgotten): To request the deletion of data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
• Right to object: To object to specific processing based on the legitimate interest of the controller.
• Right to restriction: To request the restriction of processing of their data under certain circumstances.
• Right to data portability: To receive their data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.

Regarding images captured by video surveillance cameras, the User has the right to access them, request their rectification or deletion, and object to their processing, under the terms provided by applicable law. To exercise these rights, the User may contact León Lockers, S.L. through the means indicated in this policy.

To exercise these rights, the User may send a request, accompanied by a copy of their ID or equivalent document, to the following email address:

info@leonlockers.com

Or by postal mail to:

León Lockers, S.L.
C/ Mariano Domínguez Berrueta, 11 – Bajo – 24003 – León

Additionally, the User has the right to file a complaint with the Spanish Data Protection Agency (AEPD) if they believe that the processing of their personal data violates applicable regulations.

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7. Security Measures

León Lockers, S.L. applies appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, loss, or destruction. However, the User should be aware that security measures on the Internet are not infallible and, therefore, absolute security of information transmitted through this medium cannot be guaranteed.
These measures include:

Access Control: Authentication and authorization systems to access personal data.

SSL Encryption: To secure data transmission.

Video Surveillance: Images captured by security cameras are stored securely and protected by appropriate technical and organizational measures to prevent unauthorized access, alteration, loss, or destruction. Images are retained only for the time necessary to fulfill the purpose of ensuring security, after which they are securely deleted.

Use of Data for Security Purposes:
Personal data may be processed to ensure the security of our systems and prevent fraud or illegal activities. This processing is based on our legitimate interest in protecting our facilities and services.

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8. Cookies Policy

For more information about the use of cookies and other tracking technologies, please consult the Cookies Policy, available on the website https://leonlockers.com/

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9. Changes to the Privacy Policy

León Lockers, S.L. reserves the right to modify this Privacy Policy at any time to adapt it to legislative, jurisprudential, or service changes. In such cases, the changes will be communicated on the website with sufficient notice. The updated version will be permanently available on the website.

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10. Applicable Law and Jurisdiction

This Legal Notice is governed by Spanish law. For any dispute arising from access to or use of https://leonlockers.com/, both León Lockers, S.L. and the User submit to the Courts and Tribunals of the city of León, expressly waiving any other jurisdiction that may apply.

Alternative Dispute Resolution Methods: In the event of a dispute, the parties may resort to alternative dispute resolution methods, such as mediation, before going to the Courts and Tribunals. For this purpose, the User may contact León Lockers, S.L. at info@leonlockers.com.

Date of Last Update: 31/01/2025